Securus Technologies – Providing Detainee Communications, Government Information and Parolee Tracking Services

Securus Technologies provides criminal justice technology and leading edge local solutions that modernize the incarceration experience and improve the public safety. Thousands of agencies within the law enforcement, public safety and corrections sectors depend on Securus for robust, simple and secure technology services that are easy to use and always accessible.


The company has hundreds of patents and several designers, technologists, engineers, and thinkers, who bring innovative solutions; hence the technology is among the best in the world. Securus is dedicated to remaining the leading supplier of high-tech software solutions by offering the best services and products of highest quality that meet clients’ needs.


Securus links friends and families to those imprisoned, correctional facility personnel to relevant information, inmates to technology, emergency dispatchers to responders and provides means towards investigative leads. The company is dedicated to connect and serve by offering emergency response, public information, incident management, monitoring products & services, inmate self-service, data management, communication, verification, and investigation with the objective of making the world a better and safe place to live.



Securus Technologies headquarter is in Dallas, Texas and provides services to over 3,400 law enforcement, corrections, and public safety agencies in addition to more than 1.2 million inmates along North America. The company is different with other organizations with its services being superior, modern and continuously upgraded to serve all the customers equally. Securus has collective intelligence from over 2,200 agencies. It is also the biggest facility communications supplier and the only whole spectrum solutions provider within the industry. Its services and products provide unique and full criminal lifecycle solutions such as post-incarceration monitoring and pre-incarceration incident management. Securus is committed to innovation with industry-leading R&D investment and possesses over 140 patents.


Securus Technologies was started in 1986, with its central base in Dallas, TX and regional offices situated in Atlanta, GA, Allen, TX and Carrollton, TX. It has 30 years of experience in providing services to the corrections industry. There are technical support team and customer call center that operate 24/7 in the whole year. Securus is the number one innovator in the sector with about 1,300 associates nationwide and an average of 150 field services team individuals situated in proximity to the company’s facility. The Secure Call Platform (SCP) is the spearheading platform in the area with over 2,200 installations, and at least $19 million in cash is being reinvested back into the company every year.


The company’s facility has enabled preventing and solving crimes by using the Securus services where some clients have been able to obtain a warrant for corrupt staff members. Calls are also monitored that contain sensitive information such as inmate alcohol use, selling drugs in the facility, threats, suspicious conversation about funds being transferred, possible utilization of cellular devices, post incidents of shots getting fired and civilians admitting to selling prescription drugs at discount prices.


Securus Technologies Shares Some of the Comments from Users of Their Products

Securus Technologies, a leader in civil and criminal justice technology has recently released a number of comments they have received on the benefits of their products and services to the prison system. They protected the names and identifying information from being exposed, but some of the comments include:


  • A comment from a prison personnel on how they were able to arrest a corrupt employee by intercepting phone calls inside the prison. The employee was bringing in contraband to the inmates.
  • In another situation, calls were monitored allowing for the discovery of alcohol and drugs being sold inside the facility. There were calls intercepted leading to information about money being transferred inside the prison as well.
  • Other comments also pointed to the ability prison officials have in controlling contraband in the facilities, due to being able to control phone conversations and other communications channels.
  • Many commented that they felt that the products and services Securus provides keeps the environment safer for all involved with the system.
  • Authorities were recently able to listen in on an inmate talking with another inmate and hear two siblings talking. The older one was explaining to the younger one what to say if questioned about a recent shooting. The conversations help solve crimes.


These are just a few comments that administrators and employees have sent in explaining how helpful the technology provided by Securus Technologies has been for them. Securus, provides technology specifically designed for use in the criminal justice system. It helps maintain safety, improve investigations, monitor activity and increase safety inside prisons.


Securus is headquartered in Dallas, Texas. They serve public safety, law enforcement agencies, and over 1.2 million inmates across the U.S. They provide emergency response systems, public information, biometric analysis, communications, monitoring services and more